Those of us who have been working for many years, not only in the academic field, but also in a practical way in On Line Dispute Resolution (ODR), that we call on line or electronic, feel that in these times "the future is here ”
Los que nos dedicamos hace muchos años a trabajar, no sólo en el ámbito académico, sino también en forma práctica en la Resolución de conflictos a distancia, a la que denominamos en línea, o electrónica, sentimos en estos tiempos que “el futuro está aquí”.
My first real-life experience with pandemic-forced online dispute resolution was in early April — a baptism by fire.
With the COVID-19 pandemic and everybody home, Internet becomes the highway of contact with the world. And, in mediation, mass transmigration to ODR.
The success of online mediation depends 95% on your mediation experience and skills.
What a dispute resolution teacher has learned about connecting online.
As I look out of the window of my home office and take in the stillness of a complete lockdown that has been imposed in the wake of COVID-19, I am struck by the sense of balance that exists amidst the chaos and panic that also overwhelms me.
Dispute resolution mechanisms in India on the other hand, have not kept up with time and technology.
The "digitization of mediation," now on steroids with the Covid-19 pandemic, has resulted in dramatic changes and new opportunities for mediators and the mediation field. A part of this includes new meanings for old words.
The age demographics of consumers of mediation services and mediators themselves will likely drive the adoption of technology to assist in the delivery of mediation services in the very near future.
As their own practices slow down, some mediators are volunteering to offer free consultations and negotiation sessions to try and find solutions and some emotional comfort for people who are riddled with anxiety and a lack of knowledge.
It is hard to imagine for many, especially for the baby boomer generation, what a digital court is, because most of us are unfamiliar and resistant to the digital world of the 4th Industrial Revolution.
The COVID-19 pandemic has brought to the fore what most people in emerging economies particularly in some countries in sub-Africa have never really given a thought to - working from home.
We still need to face the climate change problem in the future and, in any event, it is very likely that we will need to adapt our working practices in many of the ways suggested in the draft Pledge described below to accommodate the next several months of working in relative isolation.
This video can be sent to clients who will be meeting online, familiarizing them with the process, and discussing confidentiality concerns.
Online dispute resolution (ODR) can take many different forms and should be designed to take into account human psychology.
Building Trust Online: The Realities of Telepresence for Mediators Engaged in Online Dispute Resolution,
Exon and Lee found that trust in an experienced mediator is the same whether a mediation participant interacts with that mediator via video or face-to-face.
This Article examines the strengths and weaknesses of ODR (online dispute resolution) from a psychological perspective. It makes five main points.
This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.
Dramatic changes are coming to family mediation programs and practices in the U.S. In the court context, The National Center for State Courts (NCSC) and the Pew Charitable Trusts (Pew) are now leading the way to expand online access to justice, including online dispute resolution (ODR).
Are your clients asking you to meet online? Here are some suggestions for getting started.
Many ADR teachers around the world have responded to the 2020 coronavirus pandemic by closing down campus operations and moving all teaching activity online. This essay aims to provide a helpful and demystifying first read for faculty who have just received online transition orders.
Workplace conflict can’t be, ignored, cancelled or put on hold. And there are suddenly all kinds of reasons for employees to feel pushed to their limit.
Nowadays, with the Corona-virus taking precedent over our businesses, professional and personal lives, leaders are facing high levels of stress.
This is a video designed to help managers resolve conflicts and support employees while working remotely.